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Module 11 of 12 · The AI assistant and settings · Lesson 5 of 12

Choose which notifications you get

Turn email notifications on or off by type, enable push on your device, and set quiet hours.

4 minBeginnerFor: Agency owner or manager, Team member, Client of an agencyLast checked
Video tutorial coming soon

The written steps below are complete. The Video script tab shows exactly what the video will cover.

Everything appears in your in-app inbox regardless. These settings decide what also reaches you by email and as a push notification on your phone.

By the end you can

  • Choose which emails you receive
  • Turn on push notifications on this device
  • Set quiet hours for reminders

Steps

  1. 1

    Open the settings

    On: /settings/notifications

    Open Settings and choose Notifications.

    You should see: A page titled "Email preferences".

  2. 2

    Choose your emails

    On: /settings/notifications

    Turn each kind on or off: Chat @mentions, Customer & visitor chat, Direct messages (1:1), Group chat messages, Task assignments, standup digests and the Morning reminders digest.

    You should see: Only the emails you want are on.

  3. 3

    Turn on push for this device

    On: /settings/notifications

    In Web push on this device enable push and choose Allow when your browser asks.

    You should see: "Web push is on for this device."

  4. 4

    Set the sound

    On: /settings/notifications

    Under In-app sound turn the sound on or off. Test plays it.

    You should see: The setting reads "Sound is on" or "Sound is off".

  5. 5

    Set quiet hours

    On: /settings/notifications

    Under Reminder quiet hours set Quiet from and Quiet until and press Save quiet hours. Pause all reminders snoozes them for 1 hour, 4 hours or until tomorrow.

    You should see: No reminder emails arrive during that window.

Tips

  • Clients can choose article approval emails as Instant, a Daily roundup or Off, and switch the monthly recap email on or off.
  • On an iPhone, push only works after you add ItzSEO to the home screen.

Troubleshooting

"Notifications are blocked for ItzSEO in your browser."
Allow notifications for the site in your browser or phone settings, then press the button again.

Reference articles on this topic

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