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Module 6 of 12 · Contacts, inbox, forms and booking · Lesson 2 of 15

Import contacts from a spreadsheet

Paste or upload a CSV, check the column mapping and preview, then import.

5 minBeginnerFor: Agency owner or manager, Team memberLast checked
Video tutorial coming soon

The written steps below are complete. The Video script tab shows exactly what the video will cover.

If your leads and clients already live in a spreadsheet, import them in one go. ItzSEO reads the column headings, guesses what each column is, and lets you correct the guesses before anything is saved.

By the end you can

  • Prepare a CSV file
  • Map columns to contact fields
  • Import and review skipped rows

Screens used

Before you start

  • A CSV file under 2 MB with a heading row. Only a name column is required.

Steps

  1. 1

    Open the importer

    On: /contacts

    On the Contacts page press Import.

    You should see: A page titled "Import contacts" with a box labelled 1. CSV content.

  2. 2

    Add your data

    On: /contacts/import

    Press Upload .csv and choose the file, or paste the rows straight into the box. Use sample fills in an example so you can see the format.

    You should see: Your rows show in the box.

  3. 3

    Check the column mapping

    On: /contacts/import

    Under Column mapping each column of your file is matched to a contact field: Name, Company, Email, Phone, Lifecycle stage, Source, Expected value, Follow-up date, Tags or Notes. Change any wrong match, or choose — ignore — for a column you do not want.

    You should see: Every column you need is matched to the right field.

  4. 4

    Read the preview

    On: /contacts/import

    The preview lists the rows with a Status. Rows marked OK will be imported. A warning appears if no phone or email column was detected, because those contacts could not be reached by SMS or email.

    You should see: The rows you expect are marked OK.

  5. 5

    Import

    On: /contacts/import

    Start the import and wait while it reads "Importing…".

    You should see: A summary of how many contacts were added, with any Skipped rows listed.

  6. 6

    Check the result

    On: /contacts

    Press View contacts.

    You should see: The imported contacts are in the list.

Tips

  • Split very large files into batches under 2 MB.
  • Start over clears the importer if you chose the wrong file.

Troubleshooting

"File is larger than 2MB."
Remove unused columns or split the file into two imports.

Reference articles on this topic

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