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Module 8 of 12 · Client work and the client portal · Lesson 6 of 18

Keep notes on a project

Capture client briefs, meeting notes and decisions where the whole team can find them.

3 minBeginnerFor: Agency owner or manager, Team memberLast checked
Video tutorial coming soon

The written steps below are complete. The Video script tab shows exactly what the video will cover.

Notes is the project's shared notebook. Use it for anything the team should remember that is not a task: the client's brief, login instructions that are safe to share, meeting notes and decisions.

By the end you can

  • Create a note
  • Pin an important note

Screens used

  • Project, Notes

Steps

  1. 1

    Open Notes

    On: Project, Notes

    Open the project, then open the Ops hub and choose Notes.

    You should see: Your notes, or "No notes yet".

  2. 2

    Create a note

    On: Project, Notes

    Press New note and give it a title.

    You should see: An empty note opens.

  3. 3

    Write

    On: Project, Notes

    Write the note. Markdown works: ## for a heading, a dash for a list item.

    You should see: The note saves as you write.

  4. 4

    Pin it

    On: Project, Notes

    Use Pin to top on notes the team needs often, such as the client brief. Unpin reverses it.

    You should see: The note moves under Pinned at the top.

Tips

  • Never put passwords or payment details in a note.

Troubleshooting

"You have read-only access to this note. Ask a project editor to make changes."
Your role in this project is Viewer. Ask the project owner to change your role on the Members page.
Headings show as ## signs.
You are looking at the editing view. Press Preview to see the note formatted, and Edit to go back.

Reference articles on this topic

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