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Module 6 of 12 · Contacts, inbox, forms and booking · Lesson 6 of 15

Read the Revenue page

See monthly recurring revenue, one-time backlog, revenue by service and the clients that need chasing.

4 minIntermediateFor: Agency owner or managerLast checked
Video tutorial coming soon

The written steps below are complete. The Video script tab shows exactly what the video will cover.

The Revenue page adds up every active engagement in the workspace, so you can see what the agency earns each month and where the risks are.

By the end you can

  • Read MRR, annual run-rate and one-time backlog
  • See revenue by service type and by client
  • Find renewals and deliverables that need attention

Screens used

Before you start

  • At least one active engagement in a project. Engagements are covered in the Client work module.

Steps

  1. 1

    Open Revenue

    On: /pipeline

    Type "revenue" in Find a page… and choose Revenue.

    You should see: Totals for Active engagements, or "No active engagements yet".

  2. 2

    Read the totals

    On: /pipeline

    MRR is recurring revenue billing this cycle. Annual run-rate is MRR over a year. One-time backlog is the value of active one-time engagements. Each currency is shown on its own line.

    You should see: You can state this month's MRR.

  3. 3

    Read By service type

    On: /pipeline

    By service type shows which services bring in the most recurring revenue.

    You should see: You can name the top service.

  4. 4

    Read Top clients

    On: /pipeline

    Top clients lists clients by revenue, with flags such as Renewal overdue, Renewal due, Paused, Rejected deliverables and Churn risk.

    You should see: You can see which clients need a call, or "Nothing to chase right now."

  5. 5

    Check asset renewals

    On: /pipeline

    Asset renewals · 90 days lists domains, hosting and other assets that renew in the next three months.

    You should see: A list of upcoming renewals.

Tips

  • A client with Churn risk and a renewal due soon is the first call to make.

Troubleshooting

"No active engagements yet"
The page is built from engagements. Create an engagement for each client you bill (see Create an engagement for a client).
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