See whether AI assistants mention your client
Add the questions customers ask AI assistants, scan them, and read who gets cited: linked, named or not at all.
The written steps below are complete. The Video script tab shows exactly what the video will cover.
More and more customers ask an AI assistant instead of searching. AI Search Visibility asks those assistants the questions you choose and records whether each answer links to your client's website, names the business without a link, or leaves it out.
By the end you can
- Add queries to track
- Scan them and understand what a scan costs
- Read linked, named and uncited, per engine
- Open the full answer an assistant gave
Screens used
- Project, AI Search
Before you start
- The project's website domain is set in Project settings.
Steps
- 1
Open AI Search
On: Project, AI SearchOpen the project, then open the SEO hub and choose AI Search.
You should see: A page titled "AI Search Visibility" showing your remaining credits.
- 2
Add queries
On: Project, AI SearchPress Add queries. In Add queries to track paste up to 50 questions, one per line. Write them the way a customer would ask an assistant, for example "best roof repair company in Charlotte". Press Add queries.
You should see: Each question appears as a row in the table.
- 3
Check the cost, then scan
On: Project, AI SearchThe scan button shows its cost in credits, for example Scan all (24 cr). Each query is asked on every available engine, and each engine has its own cost. Press it. The button reads "Scanning…".
You should see: A message with the number of queries scanned and credits charged. Engine calls that fail are refunded.
- 4
Read the summary
On: Project, AI SearchOverall citation share is the share of latest answers that link to you or name you. By engine splits it across the engines, such as Perplexity, ChatGPT, Gemini and Claude. Who the engines cite for your queries lists the websites that are cited instead.
You should see: You can say on which engine your client is seen most.
- 5
Read one query
On: Project, AI SearchEach row shows the result per engine. linked means one of the cited links is yours. named means the answer names you but does not link to your site. uncited means you are not in the answer.
You should see: You can find the queries where the client is uncited.
- 6
Open the full answer
On: Project, AI SearchClick a query to open Query detail. It shows the answer each assistant gave and the sources it cited. Use Notes to record ideas for that query; notes save by themselves.
You should see: The assistant's answer and its list of sources.
Tips
- Use real customer questions. Ask the client's sales staff what people ask on the phone.
- Scan again every few weeks, not every day. Answers change slowly and each scan uses credits.
- Stop tracking this query removes a query together with its citation history.
Troubleshooting
- "Stopped: not enough credits to scan the remaining queries."
- The scan ran as far as the credits allowed. Scan the remaining queries after the credits renew, or track fewer queries.
One row per shot, in the same order as the guide. Estimated length 2:49, recorded signed in as Owner. Use made-up data only. How to record
Say: See whether AI assistants mention your client. Add the questions customers ask AI assistants, scan them, and read who gets cited: linked, named or not at all.
Hold until you see: Lesson title on screen for three seconds.
Say: Open the project, then open the SEO hub and choose AI Search.
Hold until you see: A page titled "AI Search Visibility" showing your remaining credits.
Say: Press Add queries. In Add queries to track paste up to 50 questions, one per line. Write them the way a customer would ask an assistant, for example "best roof repair company in Charlotte". Press Add queries.
Hold until you see: Each question appears as a row in the table.
Say: The scan button shows its cost in credits, for example Scan all (24 cr). Each query is asked on every available engine, and each engine has its own cost. Press it. The button reads "Scanning…".
Hold until you see: A message with the number of queries scanned and credits charged. Engine calls that fail are refunded.
Say: Overall citation share is the share of latest answers that link to you or name you. By engine splits it across the engines, such as Perplexity, ChatGPT, Gemini and Claude. Who the engines cite for your queries lists the websites that are cited instead.
Hold until you see: You can say on which engine your client is seen most.
Say: Each row shows the result per engine. linked means one of the cited links is yours. named means the answer names you but does not link to your site. uncited means you are not in the answer.
Hold until you see: You can find the queries where the client is uncited.
Say: Click a query to open Query detail. It shows the answer each assistant gave and the sources it cited. Use Notes to record ideas for that query; notes save by themselves.
Hold until you see: The assistant's answer and its list of sources.
Say: That is see whether AI assistants mention your client. The written steps are on this lesson's page in the ItzSEO course.
Hold until you see: End card with the lesson link.
Mark it complete to keep your place in the course.
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