For clients: approve an article or ask for changes
Read an article your agency wrote for you, then approve it for publishing or say what should change.
The written steps below are complete. The Video script tab shows exactly what the video will cover.
Before an article goes on your website, your agency may ask for your approval. You read it in your portal and answer with one button. Nothing is published without your yes when approval is required.
By the end you can
- Find an article waiting for you
- Approve it
- Request changes with a clear note
Screens used
- Your project portal
Steps
- 1
Find the article
On: PortalOpen your portal. Articles waiting for you are listed under Awaiting your review. You can also open Content in the menu.
You should see: The article opens for reading.
- 2
Read it properly
On: Portal, articleRead the whole article. Check facts about your business especially: names, prices, places, phone numbers and anything that sounds unlike you.
You should see: You know whether it is right.
- 3
Approve
On: Portal, articleUnder Ready to respond? press Approve to give your agency the green light to publish.
You should see: "You approved this article".
- 4
Or request changes
On: Portal, articleIf something needs changing press Request changes and write a note saying exactly what. A note is required.
You should see: "You requested changes". Your agency sees your note and sends the article back when it is fixed.
Tips
- Quote the sentence you want changed and give the wording you prefer. It saves a round of back and forth.
- You can choose how you are told about articles: at once, in a daily roundup, or not by email. See Choose which notifications you get.
Troubleshooting
- "This article isn't currently waiting for your review."
- It was already answered, or your agency has not sent it for approval yet.
One row per shot, in the same order as the guide. Estimated length 1:43, recorded signed in as Client. Use made-up data only. How to record
Say: For clients: approve an article or ask for changes. Read an article your agency wrote for you, then approve it for publishing or say what should change.
Hold until you see: Lesson title on screen for three seconds.
Say: Open your portal. Articles waiting for you are listed under Awaiting your review. You can also open Content in the menu.
Hold until you see: The article opens for reading.
Say: Read the whole article. Check facts about your business especially: names, prices, places, phone numbers and anything that sounds unlike you.
Hold until you see: You know whether it is right.
Say: Under Ready to respond? press Approve to give your agency the green light to publish.
Hold until you see: "You approved this article".
Say: If something needs changing press Request changes and write a note saying exactly what. A note is required.
Hold until you see: "You requested changes". Your agency sees your note and sends the article back when it is fixed.
Say: That is for clients: approve an article or ask for changes. The written steps are on this lesson's page in the ItzSEO course.
Hold until you see: End card with the lesson link.
Mark it complete to keep your place in the course.
Related lessons
Turn email notifications on or off by type, enable push on your device, and set quiet hours.
See what your agency is working on, what each service includes and when it renews, and where your own requests stand.
Send a request with what you need, when you need it and how urgent it is.