Step 8: Contact details, map and opening hours
Set the numbers behind your Call and WhatsApp buttons, your address, your map location and when you are open.
The written steps below are complete. The Video script tab shows exactly what the video will cover.
This is how customers reach you, so check every digit. The WhatsApp and Call buttons on every page of your website use the numbers you type here.
By the end you can
- Set your WhatsApp and phone numbers
- Show your shop on a map
- Show your opening hours
Screens used
- Editor, step 8: Contact details
Steps
- 1
Check your WhatsApp number
On: Editor, step 8WhatsApp number is filled in from the start form. Change it if customers should message a different number. Include the country code.
You should see: Tapping the WhatsApp button in the preview opens a chat with that number.
- 2
Add a phone number and email
On: Editor, step 8Fill in Phone number for the Call button. Email is optional.
You should see: The Call button on the website uses that number.
- 3
Add your address
On: Editor, step 8Type your Address the way you would give it to a delivery person.
You should see: The address shows in the contact section.
- 4
Set the map
On: Editor, step 8In Google Maps search (shop name or address) type what you would type into Google Maps to find your shop. Your shop's name and town usually works best.
You should see: A map showing your location appears on the website.
- 5
Set your opening hours
On: Editor, step 8Under Opening hours fill in Days, for example "Mon–Sat", Time, for example "10 am – 8 pm", and Closed on, for example "Sunday".
You should see: Your opening hours show on the website.
Tips
- Test both buttons from the preview before you go live. A wrong digit means lost customers.
- If the map shows the wrong place, make the search more exact: add the street or a nearby landmark.
Troubleshooting
- The WhatsApp button opens the wrong chat, or none.
- Check every digit of the WhatsApp number on this step, including the country code, then test the button again from the preview.
- No map appears on the website.
- The Google Maps search box is empty. Type your shop name and town, or your full address.
One row per shot, in the same order as the guide. Estimated length 2:01. Use made-up data only. How to record
Say: Step 8: Contact details, map and opening hours. Set the numbers behind your Call and WhatsApp buttons, your address, your map location and when you are open.
Hold until you see: Lesson title on screen for three seconds.
Say: WhatsApp number is filled in from the start form. Change it if customers should message a different number. Include the country code.
Hold until you see: Tapping the WhatsApp button in the preview opens a chat with that number.
Say: Fill in Phone number for the Call button. Email is optional.
Hold until you see: The Call button on the website uses that number.
Say: Type your Address the way you would give it to a delivery person.
Hold until you see: The address shows in the contact section.
Say: In Google Maps search (shop name or address) type what you would type into Google Maps to find your shop. Your shop's name and town usually works best.
Hold until you see: A map showing your location appears on the website.
Say: Under Opening hours fill in Days, for example "Mon–Sat", Time, for example "10 am – 8 pm", and Closed on, for example "Sunday".
Hold until you see: Your opening hours show on the website.
Say: That is step 8: Contact details, map and opening hours. The written steps are on this lesson's page in the ItzSEO course.
Hold until you see: End card with the lesson link.
Mark it complete to keep your place in the course.
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