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Module 10 of 12 · Store, accounting, courses and community · Lesson 6 of 10

Offer discount codes and manage product reviews

Create discount codes by asking the assistant, switch them on and off, and approve or reject reviews.

4 minBeginnerFor: Agency owner or managerLast checked
Video tutorial coming soon

The written steps below are complete. The Video script tab shows exactly what the video will cover.

Two small tools that lift sales: a code that gives a new customer a reason to buy today, and honest reviews on product pages.

By the end you can

  • Create a discount code
  • Disable or enable a code
  • Moderate product reviews

Steps

  1. 1

    Create a code

    On: /messages

    In your AI chat say, for example, "create a 10% discount code WELCOME10". You can also ask for a free-shipping code. Approve the card.

    You should see: The assistant confirms the code.

  2. 2

    Open Discounts

    On: /store/discounts

    Open Store and choose Discounts.

    You should see: Each code with its Effect, how many times it was Used, its Window and Status.

  3. 3

    Switch a code off or on

    On: /store/discounts

    Press Disable to stop a code working, and Enable to bring it back.

    You should see: The Status changes.

  4. 4

    Open Reviews

    On: /store/reviews

    Choose Reviews. Shoppers leave reviews on product pages; those from people who bought the product are marked Verified purchase.

    You should see: A list of reviews awaiting a decision.

  5. 5

    Approve or reject

    On: /store/reviews

    Press Approve to show a review on the product page or Reject to keep it off.

    You should see: Approved reviews appear on the product page.

Tips

  • Reject only spam and abuse. Publishing fair criticism alongside praise makes all your reviews more believable.
  • Customers lists everyone who has bought from the store.

Troubleshooting

A customer says a code does not work.
Open Discounts and check the code's status, its dates and how many times it has been used.
"No reviews yet — shoppers can leave them on product pages."
Reviews are written by shoppers on a product's page. Ask a recent customer for one.
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