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Module 11 of 12 · The AI assistant and settings · Lesson 8 of 12

Give a freelancer or agency access to your whole account

Invite a collaborator who can work across every project and marketing tool, and choose the optional areas they can manage.

4 minIntermediateFor: Agency owner or managerLast checked
Video tutorial coming soon

The written steps below are complete. The Video script tab shows exactly what the video will cover.

A project member sees one project. A collaborator is someone you trust to work across all of them under their own login: a technician or a partner agency. They can never touch billing or manage members.

By the end you can

  • Invite a collaborator
  • Choose their optional areas
  • Remove a collaborator

Steps

  1. 1

    Open Account access

    On: /settings/collaborators

    Open Settings and choose Account access. Only the workspace owner can manage collaborators.

    You should see: Invite a collaborator, and a list of current ones.

  2. 2

    Invite

    On: /settings/collaborators

    Under Invite a collaborator type the person's full email address and press Send invite.

    You should see: They are listed and receive an email.

  3. 3

    Choose the optional areas

    On: /settings/collaborators

    Under Optional areas decide whether they may also manage Integrations, the Store and Accounting. Edit changes these at any time.

    You should see: Only the areas you chose are switched on.

  4. 4

    Check their work

    On: Activity

    Everything a collaborator does is recorded under their own name in your activity feed, and they see a permanent banner saying they are working as a collaborator.

    You should see: Their actions appear in activity.

  5. 5

    Remove

    On: /settings/collaborators

    Press Remove when the work is finished.

    You should see: They lose access at once.

Tips

  • Billing, plan changes, inviting or removing people, HR and payroll, and deleting the workspace always stay with the owner.
  • For someone who only needs one client, invite them to that project instead.

Troubleshooting

"Enter a full email address like name@example.com to send the invite."
Type the whole address, with the part after the @.
The collaborator cannot open an area they need.
Press Edit beside their name and tick that area.
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