Skip to main content
Module 9 of 12 · Team, attendance and payroll · Lesson 14 of 15

Read the department leaderboard

See how your department ranks, what the bands mean and, as a manager, the full ranking.

3 minBeginnerFor: Agency owner or manager, Team memberLast checked
Video tutorial coming soon

The written steps below are complete. The Video script tab shows exactly what the video will cover.

The leaderboard shows the top of each department by 28-day average score. It is meant to encourage, so only the top half is public and anyone can opt out.

By the end you can

  • Open your department's leaderboard
  • Understand bands and who is shown
  • As a manager, see everyone

Screens used

  • Department leaderboard

Steps

  1. 1

    Open the leaderboard

    On: Leaderboard

    Open the Community hub and choose Department leaderboard.

    You should see: Your department's ranking, or "No rankings yet" until a few days of activity are scored.

  2. 2

    Find yourself

    On: Leaderboard

    Your row is marked You. Each row shows the person's 28d avg score.

    You should see: You can see where you stand.

  3. 3

    Read the bands

    On: Leaderboard

    Open How bands work to see how scores are grouped.

    You should see: An explanation of the bands.

  4. 4

    Managers: see everyone

    On: Leaderboard

    If you manage the department, Manager view: full ranking lists every member, including people marked Hidden from board.

    You should see: The full list, visible only to managers.

  5. 5

    Go to your own score

    On: /me/scoreboard

    Press ← My scoreboard or View breakdown to see what makes up your score.

    You should see: Your scoreboard.

Tips

  • Rankings are recalculated once a day in the early morning.
  • Opting out hides your name from the public board; your manager can still see your score.

Troubleshooting

There is no Department leaderboard in the Community hub.
The link appears only for people who belong to a department. Ask the workspace owner to add you to one (see Organise your team into departments).
Your name is not on the board.
You may have opted out. Your own score is still on My scoreboard.
Finished this lesson?

Mark it complete to keep your place in the course.