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Module 7 of 12 · Marketing and automation · Lesson 2 of 13

Send an email campaign

Create a campaign, write it with a personal greeting, choose the audience, send yourself a test and schedule it.

7 minBeginnerFor: Agency owner or manager, Team memberLast checked
Video tutorial coming soon

The written steps below are complete. The Video script tab shows exactly what the video will cover.

A campaign is one email sent to a list or segment. Always send a test to yourself first: it is the only way to see exactly what recipients will get.

By the end you can

  • Create and write a campaign
  • Choose lists or segments as the audience
  • Send a test, then send or schedule

Screens used

Before you start

  • A verified sender identity and a mailing list (see the previous lesson).

Steps

  1. 1

    Create the campaign

    On: /email/campaigns

    On Campaigns type a name in New campaign name and press Enter.

    You should see: The campaign editor opens.

  2. 2

    Choose the type

    On: Campaign editor

    Under Type choose Broadcast (newsletter / promo) for people who subscribed.

    You should see: Broadcast is selected.

  3. 3

    Write the subject and body

    On: Campaign editor

    Type the subject and an optional Preheader, the short line shown after the subject in an inbox. Write the Body. To greet each person by name, write Hi followed by the first-name placeholder shown in the starter text; people with no name saved get "there".

    You should see: The subject and body are filled in.

  4. 4

    Preview as a recipient

    On: Campaign editor

    Open Preview and use Preview as recipient with a contact's email to see the email with their details filled in.

    You should see: The preview shows the contact's real name.

  5. 5

    Choose the audience

    On: Campaign editor

    Under Audience tick the Lists or Segments to send to.

    You should see: At least one list or segment is ticked.

  6. 6

    Send a test

    On: Campaign editor

    Save, then press Send test.

    You should see: "Test email sent to you." Check it on a phone as well as a computer.

  7. 7

    Send or schedule

    On: Campaign editor

    Send the campaign now or set a date and time. Emails go out at a limited rate inside your send window; Adjust rate & window changes both.

    You should see: The campaign shows "Started sending" or "Scheduled for" with the time.

Tips

  • Save as template keeps a design for next time; Apply a saved template… reuses it.
  • To change a campaign that is scheduled or sending, pause it first.
  • After sending, the campaign shows opens and Clicked links.

Troubleshooting

"Sending identity auto-paused — check Deliverability".
Too many emails bounced or were marked as spam. Open Deliverability, find the cause and clean the list before sending again.
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