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Module 6 of 12 · Contacts, inbox, forms and booking · Lesson 13 of 15

Keep track of things with reminders

Create a reminder with a due time and priority, have it keep nagging until done, and snooze or complete it.

4 minBeginnerFor: Agency owner or manager, Team memberLast checked
Video tutorial coming soon

The written steps below are complete. The Video script tab shows exactly what the video will cover.

Reminders are for the small things that are not a project task: call someone back, renew something, chase a document. They follow you across every project.

By the end you can

  • Create a reminder
  • Make an important reminder keep nagging
  • Snooze or complete a reminder

Screens used

Steps

  1. 1

    Open Reminders

    On: /reminders

    Type "reminders" in Find a page… and choose Reminders.

    You should see: Views for Today, Upcoming, Overdue, Snoozed and Done.

  2. 2

    Create a reminder

    On: /reminders

    Press New reminder. Type a Title, for example "Call Mark about the proposal", add notes for yourself if you like, and set Due.

    You should see: A window titled "New reminder".

  3. 3

    Set the priority

    On: /reminders

    Choose the Priority: Low, Medium, High or Urgent. Tick Keep reminding me until done for anything you must not miss: it nags you in chat and by push notification until you finish or snooze it. Urgent reminders always do this.

    You should see: The priority is selected.

  4. 4

    Save

    On: /reminders

    Press Create reminder.

    You should see: The reminder appears under Today or Upcoming, depending on its due time.

  5. 5

    Finish or snooze

    On: /reminders

    When it is done press Mark done. To put it off, open the reminder's actions and choose Snooze 4 hours, Snooze until tomorrow or Snooze until next week.

    You should see: A finished reminder moves to Done. A snoozed one moves to Snoozed and comes back at the snooze time.

  6. 6

    Clear Overdue

    On: /reminders

    Open Overdue each morning and deal with what is listed.

    You should see: "Nothing overdue. Inbox zero."

Tips

  • Unsnooze brings a snoozed reminder back at once.
  • Clients can send you a reminder request with a date; you can accept it or propose another date.

Troubleshooting

"Undo window has expired. Change the status manually to re-open."
Open the reminder and set its status back yourself.
"Quiet from and Quiet until must be different times."
Set two different times for Do Not Disturb.

Reference articles on this topic

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